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crash in middle of surface refinement process

i go trough all steps perfectly fine,but when i hit the surface refinement process,it starts and about 30% it stops crahse with error (Neitra 3D Pro has stopped working,A problem caused the program to stop working correctly.Windows will close the program and notify you if a solution is available) i am on: Windows 10 Pro x64,CPU AMD FX 9590 Black,GPU Gigabite Geforce GTX 970 G1,12 gigs PNY Ram.

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